QUALITY ASSESSMENT AND CORPORATE EFFICIENCY IN THE MANUFACTURING INDUSTRIES IN NIGERIA

Authors

  • Uzoma E.O. Akopunwanne

Keywords:

Quality assessment, social sustainability, manufacturing Industries, corporate efficiency,

Abstract

The aim of the study was to ascertain the nature of the relationship between Quality assessment and corporate efficiency in the manufacturing Industries in Nigeria. The population for the study was a total of 146 senior management and supervisors of the manufacturing industries in Nigeria. The sample size of 103 respondents was finally used for data analysis. We recommended that, the design and growth of quality assessment should be transparent and follow formats which clearly identify what is expected from the worker and how deviations from expectations are to be managed or corrected Performance measurement should emphasize on outcomes and goals of objectiveness of the organization. Such specifications should guide what is expected of the workers and the extent to which their performance matches with the requirement. And that consideration should also be given to other performance assessment indices such as relationship with others as it is evident that support and relational leveraging is critical to the performance of the workers and in the actualization of corporate efficiency

References

Amano, T. (1999).Performance management. In D. G. Langdon, K. S. Whiteside, & M.M. McKenna (Eds), Intervention resource guide: 50 performance improvement tools (pp. 293-302). San Francisco: Jossey Bass.

Asika.N. (2001) Research Method in Behavioral Sciences. Nigerian: Longman Nig. Plc.

Bititci, U. S., Carrie, A. S. & McDewitt, L. (1997). Integrated performance measurement systems: A development guide. International Journal of Operations & Production Management, Vol. 17, No. 5, pp. 522– 534

Coda V (1988) L’orientamentostrategicodell’impresa. UTET, Torino

Copper, R.D. & Schindler, S.P. (2001) Business research Methods. New took: McGraw Hill.

Davis, S. & Albright, T. (2004).An investigation of the effect of Balanced Scorecard implementation on financial performance. Management Accounting Research, 15(2), 135–153.

Doane D, MacGillivray A (2001) Economic Sustainability-the business of staying in business, New Economics Foundation, London. http://www.projectsigma.co.uk/RnDStreams/RD_eco nomic_sustain.pdf

Dyllick T, Hockerts K (2002). Beyond the case for corporate sustainability. Bus Strat Environ 11:130–141

Fahy M, Roche J, Weiner A (2004). Beyond corporate governance: creating corporate value through performance, conformance and responsibility. Wiley, Chichester

Frigo, M.L., Krumwiede, K.R., The balanced scorecard. Strategic Finance. 81(7), 50-54.

Fubar, N. & Mguni, C. (1995) Research Methods in Behavioral Science. London: Minerva press.

Gond J, Grubnic S, Herzig C, Moon J. (2012). Configuring management control systems. Theorizing the integration of strategy and sustainability. Manage Account Res 23:205–223

Gray R (2010) Is accounting for sustainability actually accounting for sustainability... and how would we know? An exploration of narratives of organisations and the planet. Account Org Soc 35(1):47–62

Hahn T, Scheermesser M. (2006). Approaches to corporate sustainability among german companies. Corporate Social Responsibility and Environmental Management, 13: 150-165.

Hawken P, Lovins A, & Lovins L H. (1999) Natural capitalism: Creating the next industrial revolution. Little, Brown, Boston, MA.

Herpen, van M., Praag, van M., & Cools, K. (2005). The effects of performance measurement and compensation on motivation: an empirical study. The economist, 153, 303-329.

Hopwood AG (2009) Accounting and the environment. Account Org Soc 34(3–4):433–439.

James, G.M., & Roberts, I.S. (1997). Organizational Performance as a Dependent Variable. Organization Science, 8(6), 698-706.

Johnson UU, Uchechukwu O, Sibo MT. Job Design and Quality of Work-life in Telecommunication sector in Port Harcourt. J Adv Res Jour Mass Comm 2018; 5(3): 9-18

Johnson UU, Uchechukwu O, Sibo MT. Self-Efficacy and Operational Sustainability of Oil Companies in Port Harcourt. J Adv Res Oper Markt Mgmt 2018; 4(3): 1-10.

Johnson UU, Ignatius O, Celine. Training and Organizational Citizenship Behaviour of Manufacturing Firms in Nigeria. J Adv Res Entrep Innov SMES Mgmt 2019; 5(1): 1-9.

Kersley, B., Alpin, C., Forth, J., Bryson, A., Bewley, H., Dix, G., & Oxenbridge, S. (2005). First Findings from the 2004 Workplace Employment Relations Survey. London: Department of Trade and Industry, 110.

Kaplan, R. S. & Norton, D. P. (2001). The strategy-focused organization. how balanced scorecard companies thrive in the new business environment. Harvard Business School Press, Boston.

Latham, G. P. &Budworth, M. (2007).The study of work motivation in the 20th century.In L. L. Koppes (Ed), Historical perspectives in industrial and organizational psychology 353-382. New Jersey: Lawrence Erlbaum Associates, Inc.

Latham, G. P. & Locke, E. A. (1991). Self-regulation through goal setting. Organizational Behavior and Human Decision Processes, 50(2), 212- 247.

Lemme CF. (2010). O valorgerado pela sustentabilidadecorporativa. In: Sustentabilidade e geração de valor: a transição para o século XXI, Lins L, Zylbersztajn D (eds.). Elsevier: Rio de Janeiro.

Martinez, V. & Kennerley, M. (2006). Impact of performance management reviews: evidence from an energy supplier. In Proceedings of EUROMA, 19-22 June, Budapest

Merchant & Van Der Stede, 2007). Management Control Systems – Performance Measurement, Evaluation and Incentives. Pearson Education Limited, Edinburgh.

Mouritsen J, Thrane S (2006) Accounting network complementarities and the development of inter-organisational relations. Account Org Soc 31:241–275

Munck L, Souza RB. (2009). Responsabilidade social empresarial, sustentabilidadeorganizacional e desenvolvimentosustentável: a proposição de umahierarquizaçãoconceitual. RevistaBrasileira de Estratégia – REBRAE, 2: 12-29.

Ogolo, M. B. (1996) Student guide to writing project, proposal and research. Port Harcourt: City Creek Publisher.

Ogwo, E & Ezejegue, C. (1990) Basic principle in managing research project. Onitsha, African-Feb publishers Ltd.

Savitz AW, Weber K. (2006). The triple bottom line: how today's best-run companies are achieving. John Wiley & Sons Inc.: San Francisco.

Van Marrewijk M, Werre M. (2003). Multiple levels of corporate sustainability. Journal of Business Ethics, 44: 107-119.

Published

2020-05-18