Information Technology Impact on Supply Chain Agility
Keywords:
Information Technology, Customer Satisfaction, Supply ChainAbstract
Information Technology has enlightened on some of the discrepancies that were happening in the supply chain like Cargo misplacement, time delay of Cargo or even the loss or damage of the cargo. With the Information Technology in place it has offered advantage to both the company and its clients because they can track & monitor the orders in their fingertips.
And it is seen that goods sent through the supply chain used to take very long periods to reach the desired person, and in addition to that there were the manual paperwork which had to be done before the goods were procured was another impending issue. With IT in place now, the process which used to take in excess of a fortnight to be processed in now done in a time span less than that of 20 to 40 minutes. In order to offer customer satisfaction and impact of Information technology
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