Journal of Advanced Research in HR and Organizational Management

Understanding Individual Differences in Adversity Quotient: A Life-Span and Socio-Demographic Analysis

Sulakshna Dwivedi — 2025-10-08

This study examines the variation of Adversity Quotient (AQ) among IT professionals in India, focusing on key demographic factors such as age, gender, work experience, educational qualification, monthly income, and marital status. AQ, a psychological concept introduced by Stoltz (1997), reflects an individual’s ability to withstand and recover from adversity. Drawing from the life-span developmental psychology framework (Baltes, 1987), the study investigates how AQ evolves across the lifespan, particularly in the high-pressure IT industry. Data from 508 lower- and middle-level IT professionals across Delhi NCR and Chandigarh revealed significant differences in AQ based on age, work experience, and education. Specifically, older participants, those with more work experience, and those with specialised qualifications exhibited higher AQ. Gender, income, and marital status showed no significant impact on AQ. These findings indicate that professional experience and lifelong learning have a greater influence on AQ than demographic factors like gender or income. Implications for IT organisations include targeting resilience training based on experience level, promoting continuous learning, and fostering a psychologically safe work culture. The study also emphasises the importance of tailored talent management strategies to enhance resilience among employees. Limitations include the cross-sectional design, which precludes causal conclusions about AQ development. Future research employing longitudinal approaches could further explore the developmental trajectory of AQ.

Transforming Hospitality: A Comprehensive Examination Of Artificial Intelligence Applications In The Hotel Industry

Jaspreet kaur — 2025-05-03

The integration of artificial intelligence (AI) in the hotel industry marks a paradigm shift in the way hospitality services are delivered, promising enhanced guest experiences and operational efficiencies. This research paper explores the multifaceted impact of AI applications on various facets of the hotel industry, ranging from personalized guest experiences to revenue management and security.

The introduction outlines the increasing importance of AI in reshaping the hospitality landscape, posing the research question of how AI technologies contribute to the advancement of the hotel industry. The literature review provides a comprehensive overview of existing research, highlighting key trends, challenges, and opportunities associated with the adoption of AI in hotels.

Methodologically, the research employs a mixed-methods approach, combining an extensive review of academic literature, case studies, and qualitative interviews with industry experts. This eclectic approach allows for a nuanced understanding of the diverse applications of AI within the hotel sector.

The paper delves into AI applications in guest experience, showcasing how hotels leverage AI to offer personalized services. The research also analyzes revenue management strategies enhanced by AI algorithms, considering dynamic pricing, demand forecasting, and other revenue-related applications.

The paper addresses ethical considerations surrounding AI. implementation in the hotel industry, focusing on data privacy, security, and the responsible use of guest information. It examines the challenges faced by hotels in adopting AI technologies and proposes potential solutions, concluding with implications for future research and the ongoing transformation of the hotel industry through artificial intelligence.

This research contributes to the evolving discourse on AI in hospitality, offering valuable insights for scholars, industry professionals, and policymakers alike.

The Interplay Between Employee Relations and Labor Law: Fostering a Fair and Productive Workplace

Pranjal Chaudhary — 2025-05-03

Employee relations and labor law are two critical aspects that shape the dynamics of the workplace. Employee relations encompass strategies and practices employed by employers to engage and maintain a productive, motivated, and satisfied workforce. On the other hand, labor law serves as the legal framework that protects the rights of workers, ensures fair treatment, and provides mechanisms for resolving disputes. Both fields are essential for promoting a harmonious work environment, but they often intersect and must be carefully managed to ensure organizational success and compliance with legal standards.

This review article aims to provide a detailed understanding of employee relations and labor law, focusing on the key components of each, their significance in fostering a positive workplace, and the interplay between them. It discusses core areas of employee relations, such as communication, conflict management, employee engagement, and work-life balance, while also outlining the essential elements of labor law, including minimum wage laws, workplace safety, anti-discrimination statutes, and collective bargaining rights. Furthermore, the article highlights how employee relations professionals and legal teams collaborate to maintain compliance with labor laws while addressing employee concerns.

Through this review, readers will gain insights into the evolving challenges in employee relations and labor law, particularly in the context of globalization, technological advancements, and the changing demographic makeup of the workforce. The article concludes with the importance of a proactive approach to managing employee relations and understanding labor law to build a fair, equitable, and legally compliant work environment.

Constitutional Values and Global Justice in Education

Ashok Baheti — 2025-05-12

Education is a fundamental right and a cornerstone for fostering equality, justice, and democracy. This research paper explores the intersection of constitutional values and global justice in education, examining how democratic principles shape educational policies and how education can serve as a vehicle for promoting justice on a global scale. The paper analyzes various national and international frameworks, including the Indian Constitution, the Universal Declaration of Human Rights (UDHR), and the Sustainable Development Goals (SDGs), to highlight their role in ensuring equitable and inclusive education for all. It discusses the importance of constitutional mandates in providing free and compulsory education, eliminating discrimination, and promoting social justice. Additionally, the study delves into global initiatives aimed at achieving educational equity, addressing challenges such as socioeconomic disparities, digital divides, and gender-based discrimination. By examining case studies and policies from different countries, the paper underscores how constitutional values can drive educational reforms that contribute to a fair and just society. The findings suggest that aligning national education policies with global justice principles is crucial for fostering an inclusive and democratic world. The research concludes by recommending strategies to strengthen policy frameworks and international collaborations to ensure that education remains a powerful instrument for justice and human rights worldwide.

A Study on Hotel Front Office Practices and Its Impact On Guest Satisfaction with Reference to Jaypee Residency Manor, Mussoorie

Abhishek Kundra — 2025-05-03

The contextual analysis of Jaypee Residency Manor, Mussoorie, centers around finding the inventive acts of the Front Office Department and estimating their effect on visitor fulfillment. Inlightofthediscoveries,itwasobservedthattherewasapositiveeffectofcreativepractices, administration quality, competency and responsiveness (CCR) of staff on visitor satisfaction level in the lodging.

Importance and advancements of HR management in the Tourism Sector

Ajay Nadda — 2025-05-03

For any sector to function smoothly and efficiently, it is very important to look at the ethical and psychological aspects of their employees, namely work. As researchers believe that a company is nothing but a pure reflection of their employee that makes any particular field a success. That makes this topic an important one to consider as proper human resource management can affect sector performance. Professionalism, staff development, and common motivation are the keys to a successful tourism business.The goal of human resource management is to treat employees well in order to provide organizations a competitive edge. The workforce's goal is to ascertain whether the company's performance is favorable to the success of its employees. An effective and visible component of a successful tourism product is the provision of efficient and high-quality service to visitors, which will be guaranteed by highly qualified and well-trained institutions. Encouraging a high level of service is crucial for long-term growth. The quality of services rendered by qualified personnel is just as important to the success of domestic and foreign tourism attractions as price competition or the range of options.One of the key elements in fostering the destination's long-term development and support is the availability of knowledgeable and experienced employees. The quality of the goods and services provided by the highly skilled workers are just as important to destination success as the price or duration of the things available. Managing the Department of Labor in the tourism sector is a key topic that is being investigated in the current context. Employee management policies in respect of employment policy are well thought out in the decisions that work with the Department of Labor, as part of the strategic business objectives and procedures for setting employee investment objectives, are very important and contribute to the financial position of the organization. In the twenty-first century, tourism has become a significant economic and social development. It is the world's greatest source of investment money and jobs.