Business process reengineering
Design/implementation of productivity/QMS
Equipment maintenance & availability
Functional/enterprise integration/management
Green/environmental productivity/quality, TQM, QFD
Gauging, calibration & measurement
Green Marketing
Life cycle costing & sustainability
Link between competitiveness and productivity/quality improvement
Measures/metrics, benchmarking, best practices
Product liability
Product testing techniques & systems
Productivity and quality management
Productivity and quality improvement strategies
Productivity improvements & regulatory standards for quality
Quality function deployment
Reliability & quality education & training
Reliability Management of Systems
Statistical process control
System modelling
SPC and process capability analysis, FEMA
Supply chain/virtual enterprise environments, SMEs
Software products, IT/IS, e.g. www, EDI, RFID, ERP
Six sigma approach, continuous improvement, knowledge management
Total quality management
Total productivity management, productivity function deployment
Techniques and tools for productivity and quality management
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A Short Literature Review on Analysis of Customer Satisfaction
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