An Empirical Study of Impact of Demography on Online Reservation in a Selected City in India

Authors

  • J Sharan Student, Department of Commerce in Business Process Services, Dr NGP Arts and Science College, Coimbatore, Tamil Nadu, India.
  • S Renugadevi Professor, Department of Commerce in Business Process Services, Dr NGP Arts and Science College, Coimbatore, Tamil Nadu, India.

Keywords:

Reservation, Demography, e-Booking, Empirical

Abstract

An online reservation system simply refers to booking of tickets or reserving of a space or seats through the internet. This study enquires into impact of demographic factors on online reservation which includes train, bus, and flight. This study followed an empirical method and it was undertaken during the years 2015 to 2016. Sample size was 100 and convenient sampling technique was used. Data was collected using a pre-tested questionnaire from the consumers in Madurai city, TN, India. The study concluded that education, income, or age have no impact on online reservation. However, to some extent, gender plays a role in consumer attitude towards online reservations.

How to cite this article:
Renugadevi S, Sharan J. An Empirical Study of Impact of Demography on Online Reservation in a Selected City in India. J Adv Res Entrep Innov SMES Mgmt 2021; 4(2): 1-5.

References

Baweja S. Online Cinema Ticket Booking System. International Journal of Scientific and Research Publications 2011; 4(11).

Online Shopping Behavior: Demographics’ Influence on Online Travel. 2012. Available from: https://www.researchgate.net/publication/318262610_Online_Shopping_Behavior_Demographics’_Influence_on_Online_Travel.

Rahim A, Fariza. A study on understanding the relationship between demographic characteristics of consumers. as thesis in the year 2011.

George G. A study of factors influencing attitudes of consumers on the introduction of online grocery retailing. Asian Journal of management and research 2003; 3(2): 396-408.

Published

2022-02-18

How to Cite

Sharan, J. ., & Renugadevi, S. . (2022). An Empirical Study of Impact of Demography on Online Reservation in a Selected City in India. Journal of Advanced Research in Entrepreneurship, Innovation and SME Management, 4(2), 1-5. Retrieved from https://adrjournalshouse.com/index.php/Journal-Entrepreneurship-SMEMgt/article/view/1401