Enhancing Sustainability and Quality through Green Initiatives: A Comprehensive Review of Total Quality Management (TQM) and Quality Function Deployment (QFD)

Abstract

In today's rapidly changing world, the pursuit of sustainability has become a paramount concern for organizations across industries. As businesses strive to balance economic growth with environmental responsibility, the integration of green practices into their operations has gained prominence. This comprehensive review explores the intersection of green/environmental productivity and quality management, with a particular focus on two powerful methodologies: Total Quality Management (TQM) and Quality Function Deployment (QFD). Through an extensive analysis of the literature and case studies, this review delves into the synergies between these methodologies, offering insights into how they can be employed to drive sustainable practices and enhance overall quality.