SERVICE INDUSTRY: FOUR STAR HOTEL OF ALLAHABAD Hotel

Abstract

Hotel Kanha Shyam, a four-star hotel, is in the heart of the city of Allahabad in the most prestigious Civil Lines area. It offers banquet facilities for 500 persons at one time. Gracious hospitality is extended here along with sumptuous cuisine. Every effort is made to ensure the customer satisfaction regarding hospitality.

This research has been undertaken in this hotel for seven weeks to make an in depth and comprehensive study on “HR Policies & function in four Hotel of Allahabad” The mere entry in the hotel lobby on the gleaming marble and granite lobby fills the heart of the guest with excitement. A sense of being in a sophisticated and elegant world apart the bustle of the city pervades Hotel Kanha Shyam. The huge lobby resplendent with imported Italian & Nepalese marble is provided with comfortable sofas and armchairs. Every effort is made at the hotel to make the stay as pleasant as possible. In fact, the comfort of beautifully carved ceilings of the lobby, the crystal, silver and bone china all enhance the atmosphere of sumptuous refinement.