Employee Retention, Training and Development in Banking Sector: A Review Paper
Keywords:
Empowerment, Government Policy, Governmental Regulations, Liberalization, Public Sector Banks, Foreign BanksAbstract
The government policy of less restriction in governmental regulations, liberalization, globalization and privatization have all contributed majorly towards Public Sector Banks in India to forcefully compete with Private and Foreign Banks. Organizational effectiveness can be achieved by Training and skill development of employees at various levels. Implementing Training and skill development programs in banks helps in running banking business effectively, and makes the banks prepared to cope up with changes and developments. Retention of employes with due compensation and reward system leads to commitment at work place, job satisfaction and motivation of employes. Further the bank implementation of Training and skill development for employe growth, their empowerment and environment of trust gives a competitive advantage due to the implementation of best HR Practices
References
Kumar Goel, A., & Rana, G. (2014). The bank that likes to say yes to expansion: Growth centers on cadre of young and enthusiastic managers. Human Resource Management International Digest, 22(4), 12-15.
Rehman, S. (2012). A study of public sector organizations with respect to recruitment, job satisfaction and retention. Global Business & Management Research, 4(1).
Mehra, Y. S. (2012). Operational risk management in Indian banks: Issues and challenges. Indian Journal of Economics and Business, 11(1).
Pandey, R., & Mishra, R. K. (2015). Identifying managerial competencies in the Indian banking sector. Journal of Strategic Human Resource Management, 4(1), February 2015.
Kumar, M., & Ruchi, K. (2010). Is economic crisis forcing organizations to rethink their talent management strategy? An exploratory study of some Indian firms. Drishtikon: A Management Journal.
Sarangi, S., & Srivastava, R. K. (2012). Impact of organizational culture and communication on employee engagement: An investigation of Indian private banks. South Asian Journal of Management, 19(3), Jul-Sep 2012.
Sarangi, S. (2012). An exploratory study of employee engagement initiatives in the Indian banking sector. SIES Journal of Management, 8(1), March 2012.
Shah, S., & Bhaskar, A. S. (2010). Employee management at HDFC Bank – A case study. Drishtikon: A Management Journal.
Mengi, P. (2009). Customer satisfaction with service quality: An empirical study of public and private sector banks. The IUP Journal of Management Research, 8(9), 2009.
Bhoir, A. (2013). Banks like Standard Chartered, JP Morgan and others offering foreign postings to retain staff [Jobs]. The Economic Times (Online), 26 Mar 2013.
Mint. (2010, January 3). Public sector banks take a look at human resources challenges. Mint.
Yadav, S. K. S. (2016). Performance evaluation of banking sector in India. SUMEDHA Journal of Management.
Kaur, G. (2015). Perception of bank employees towards working environment of selected Indian universal banks. International Journal of Bank Marketing, 33(1), 58-77.
Mint. (2016, September 6). India's public sector banks have to change quickly. Mint.
Sen, K. (2012). Occupational role stress–an exploratory study in the Indian public sector banks. Journal of Services Research, 12(2), 173-192.
George, E., & Zakkariya, K. A. (2015). Job-related stress and job satisfaction: A comparative study among bank employees. Journal of Management Development, 34(3), 316-329.
Ghosh, P., Rai, A., Chauhan, R., Gupta, N., & Singh, A. (2015). Exploring the moderating role of context satisfaction between job characteristics and turnover intention of employees of Indian public sector banks. Journal of Management Development, 34(8), 1019-1030.
Bajpai, N., & Srivastava, D. (2004). Sectorial comparison of factors influencing job satisfaction in Indian banking sector. Singapore Management Review, 26(2), 89.
Ganesh, A. (2012). A study on training and employee development in commercial banks. Journal of Commerce and Accounting Research, 1(2), April 2012.
Chaudhary, K., & Sharma, M. (2011). Performance of Indian Public Sector Banks and Private Sector Banks: A comparative study. International Journal of Innovation, Management and Technology, 2(3), June 2011.
Priyadarshini, R., Rani Geetha, V., & Venkatapathy, R. (2005). Performance and HRD: A study among various types of banks. South Asian Journal of Management, 12(3), 52.
Mishra, S. K. (2015). Banking sector: Emerging challenges and opportunities. The Business & Management Review, 5(4), January 2015.
Mondal, A., & Ghosh, S. K. (2012). Intellectual capital and financial performance of Indian banks. Journal of Intellectual Capital, 13(4), 515-530.
Guha, B. (2015). Comparative study on male and female employees' perception on factors contributing to quality of work-life in banks. Anvesha, 8(3).
Joshi, V. K. (2014). Financial inclusion: Urban-poor in India. SCMS Journal of Indian Management, October - December 2014.
Ghosh, A. (2006, February 26). The Case for Consolidation; Rather than a large number of small banks, India needs to have a small number of large banks. That calls for a change in mindset at public sector banks and liberalization of investment norms for foreign ones. Business Today.
Sharma, S., & Sharma, S. K. (2014, October). Emotional labour and Counterproductive Workplace Behaviour: Evidence from Banking Sector in India. Journal of Organisation & Human Behaviour, 3(4).
Massand, A. B., & Gopalakrishna, B. V. (2014, December). Foreign Direct Investment in Indian Banking Sector: Trends, Opportunities and Impact. TSM Business Review, 2(2).
Adhikari, A. (2008, August 10). Where is Citibank headed?: The world's largest bank is gasping for breath. Will it now cut back operations globally to put its house back in order, or will it expand in India and China to offset its losses elsewhere? Business Today.
Bhuva, R. (2010, December 26). Small is beautiful - or is it?: Smaller foreign banks seem to have reconciled themselves to becoming niche players. Business Today.
Rao, K. (1998, December). Banking on the future. The Banker, 148(874), 76-78.
Menon, R. G. (2014, July). Asia-Pacific: India - Banking - India reshaped? The Banker.
Purkayastha, D., & Samad, S. A. (2013). Changing Face of State Bank of India: Strategic Priorities in Maintaining Market Leadership. The IUP Journal of Business Strategy, 10(1).
Oxford Analytica Daily Brief Service. (2011, June 28). INDIA: Banking sector reforms face serious hurdles. Oxford Analytica Daily Brief Service.
Singh, D., & Kohli, G. (2006, August). Evaluation of Private Sector Banks in India A SWOT Analysis. Journal of Management Research, 6(2).
Desai, K. (2014, January-March). A Study on Various Facets of Job and Overall Job Satisfaction of Employees Working in Banks. SUMEDHA Journal of Management, 3(1).
Sharma, E. (2014). MEASURING THE PERFORMANCE OF BANKS: AN APPLICATION OF ANALYTIC HIERARCHY PROCESS MODEL. International Journal of Information, Business and Management, 6(3).
Narasimhan, G. V., & Ramanarayanan, C. S. (2014). ANALYSIS OF TRAINING NEEDS ASSESSMENT AND IMPLEMENTATION – A COMPARATIVE STUDY OF PUBLIC AND PRIVATE SECTOR BANKS. Indian Journal of Commerce & Management Studies.
Oracle Financial Services Thought Leadership Paper. (2012, February). Modernize or Fail: The Modernization Challenges Facing Banks and the Technology Implications. Oracle Financial Services Thought Leadership Paper.
Sarkar, S. S. (2016). Technological Innovations in Indian Banking Sector - A Trend Analysis. Journal of Commerce & Management Thought, 7(1), 171-185.
Bapat, D. (2015, September). Union Experience: towards excellence in retail banking. Springer - Decision, 42(3), 335–345.
Accord Fintech. (2013, October 5). Internal challenges derailing the growth story of Indian Banking sector. Accord Fintech.
Sharma, E. (2014). Human Capital Efficiency: An Analysis of Indian Commercial Banks. Anvesha, 7(2).
Murari, K., & Tater, B. (2014). Employee’s attitude towards adoption of IT-based banking services A case of Indian private sector banks. Competitiveness Review, 24(2), 107-118.
Biswas, S. (2013, June 8). Attrition in India to top world charts in 2013; one in four employees to change jobs [Jobs]. The Economic Times (Online).
Bhatt, P. (2012, Fall). Understanding HR and Development Paradigms: Changes and Effectiveness, An Employees’ Standpoint. Organization Development Journal, 30(3).
Pahuja, S., & Dalal, R. C. (2012, June). Achieving competitive Advantage through HR Practices: A Case Study. Journal of Strategic Human Resource Management, 1(2).
Kumari, S., Bamel, N., & Kumar, U. (2011). Links between Business Strategy and Human Resource Management Strategy in Select Indian Banks: An Empirical Study. The IUP Journal of Business Strategy, 8(3).
Chahal, H., & Kumari, A. (2013). Examining talent management using CG as proxy measure: a case study of State Bank of India. CORPORATE GOVERNANCE, 13(2), 198-207.
Asiamoney. (2008, September). PRIVATE BANKING: Private Banks feel pressure of India slump. Asiamoney.
Sparrow, P. R., & Budhwar, P. S. (1996). HRM in the new economic environment: An empirical study of India: MRN. Management Research News, 19(4/5), 30.
Sarkar, S., & Singh, P. (2013, October). Managing Facets of HR during Slow Down Phase-The Indian Way. Journal of Organisation & Human Behaviour, 2(4).
Published
How to Cite
Issue
Section
Copyright (c) 2023 Journal of Advanced Research in Operational and Marketing Management
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.